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Mis-Sold Investments

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Billions of pounds have been spent on investments by people hoping to make the most of their money. But as many investors have discovered to their cost, investments can be a disaster. Are you one of the unlucky ones? If you are, don't despair. You've come to exactly the right place.

The problem

Are your investments performing as well as you expected? If not, you're in good company. Thousands of people have invested without being told the full story about what's involved. If you're one of them, you may be a victim of mis-selling and may be entitled to compensation.

The service

We're one of the UK's leading authorities on investment compensation claims and we can bring real financial knowledge to your mis-sold investment claim. If you've been mis-sold investments, we'll find out about it and make sure you receive the compensation you're entitled to. We'll do it all for you on a no win, no fee basis**.

Frequently asked questions

WHY SHOULD I USE BRUNEL FRANKLIN, WHEN I CAN DO THIS MYSELF?

  • Brunel Franklin has been dealing with financial claims for over 5 years.
  • Brunel Franklin has the experience to pin point all the reasons for a mis-sold product.
  • Brunel Franklin will endeavour to make sure that the company you're claiming against follows the FCA (Financial Conduct Authority) guidelines and time limits within the industry.
  • BrunelFranklin can handle all matter for you, dealing directly with your provider.

HOW MUCH WILL THIS SERVICE COST ME?

We operate on a No Win No Fee basis**. We only take a fee when a claim is won. The fee we charge is 33% + VAT of any compensation awarded.

WILL THIS CLAIM AFFECT MY RELATIONSHIP WITH MY PROVIDER?

No, The Financial Conduct Authority (formerly the Financial Services Authority) does not allow any company to disadvantage a customer because they’ve made a complaint.

WHAT INFORMATION DO I NEED TO PROVIDE YOU WITH?

All we need from you are the key details that the Claim Pack requires, it is very straight forward to complete. Even if you dont have any peperwork we can still help you.

HOW LONG WILL MY CLAIM TAKE?

As each claim is treated on an individual basis this can vary greatly. Our claims handlers should be able to guide you more when they have had chance to look at your case. However, most will recieve a decision within 8 weeks of complaint.

WHAT ELSE DO I NEED TO KNOW?

It is your right, and we strongly advise you, to seek further advice and shop around before entering into a contract with Brunel Franklin. Once you've returned our documentation you will be bound by our Terms of Engagement.

CAN I OPT OUT OF MARKETING LATER?

You can opt out at any time by calling us on 0800 051 54 51, emailing us at info@brunelfranklin.com, or writing to us at: Brunel Franklin, 4th Floor, The Bloc, Ashley Road, Altrincham, Cheshire. WA14 2DW